Terms and conditions

Who you're contracting with

AI Expert Academy is a brand operated by CB Productions LLC ("we", "us", "our"), a limited liability company licensed by Sharjah Media City Free Zone (Shams) in the United Arab Emirates under trade licence no. 2428366.01. Our registered office is Sharjah Media City Business Center, Sharjah Media City, Sharjah, UAE. Our VAT Tax Registration Number (TRN) is 104250115300003.

When you purchase a plan, your contract is with CB Productions LLC. References to "AI Expert Academy" in these terms are references to CB Productions LLC.

Introduction

This agreement applies between you, the user of this website, and AI Expert Academy, the owner and operator of aiexpertacademy.courses and app.aiexpertacademy.courses. AI Expert Academy is a brand operated by CB Productions LLC of Sharjah Media City, Sharjah, UAE.

Your agreement to be bound by these terms and conditions is deemed to occur upon your first use of the site. If you do not agree to be bound by these terms, you should stop using the site immediately.

No part of this site is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance is deemed to occur upon our sending a confirmation email to you indicating that your order has been accepted.

Definitions and interpretation

"Account" means collectively the personal information, payment information and credentials used by users to access paid content and any communications system on the site.

"Content" means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this site.

"Services" means the services available to you through this site, specifically access to the AI Expert Academy e-learning platform.

"Payment information" means any details required for the purchase of services from this site. All payment card data is processed by Stripe; we do not receive or store card numbers.

"User" means any third party that accesses the site and is not employed by AI Expert Academy in the course of their employment.

"Website" means aiexpertacademy.courses and app.aiexpertacademy.courses, and any sub-domains of those sites unless expressly excluded by their own terms.

"We / Us / Our" means CB Productions LLC, which operates AI Expert Academy, of Sharjah Media City, Sharjah, UAE.

Age restrictions

Persons under the age of 18 should use this site only with the supervision of an adult. Payment information must be provided by or with the permission of an adult.

Business customers

These terms and conditions also apply to customers procuring services in the course of business. Our plans are designed for companies and are sold as team or organisation-wide annual subscriptions.

Intellectual property

Subject to the exceptions in the section on third-party intellectual property below, all content included on the site — unless uploaded by users — including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software, is the property of AI Expert Academy, our affiliates or other relevant third parties. By continuing to use the site you acknowledge that such material is protected by applicable UAE and international intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other way re-use material from the site unless otherwise indicated on the site or unless given our express written permission to do so.

Third-party intellectual property

Unless otherwise expressly indicated, all intellectual property rights — including but not limited to copyright and trademarks — in product images and descriptions belong to the manufacturers or distributors of such products.

You may not reproduce, copy, distribute, store or in any other way re-use such material unless given express written permission to do so by the relevant manufacturer or supplier.

Links to other websites

This site may contain links to other websites. Unless expressly stated, those sites are not under the control of AI Expert Academy or our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising from their use. The inclusion of a link to another site does not imply any endorsement of that site or those in control of it.

Links to this site

Those wishing to place a link to this site on other websites may do so only to the home page at aiexpertacademy.courses without our prior permission. Deep linking (links to specific pages within the site) requires our express written permission. To find out more, please contact us at hello@aiexpertacademy.courses.

Use of communications facilities

When using any communications system on the site you must: not use obscene or vulgar language; not submit content that is unlawful or otherwise objectionable, including content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist; not submit content intended to promote or incite violence; not impersonate other people, particularly employees and representatives of AI Expert Academy or our affiliates; and not use our systems for unauthorised mass communication such as spam or junk mail.

AI Expert Academy reserves the right to monitor any and all communications made to us or using our systems, and may retain copies of such communications.

Accounts

In order to procure services on this site you are required to create an account containing certain personal details and, where applicable, payment information. By continuing to use the site you represent and warrant that all information you submit is accurate and truthful, that you have permission to submit payment information where permission may be required, and that you will keep this information accurate and up to date.

It is recommended that you do not share your account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your account details being shared by you.

If you have reason to believe that your account details have been obtained by another person without your consent, you should contact us immediately at hello@aiexpertacademy.courses to suspend your account and cancel any unauthorised orders or payments that may be pending.

Termination and cancellation of accounts

Either AI Expert Academy or you may terminate your account. If we terminate your account, you will be notified by email and an explanation will be provided. We reserve the right to terminate without giving reasons.

If we terminate your account, any current or pending orders or payments on your account will be cancelled and provision of services will not commence.

Plans, pricing and availability

We offer company plans (such as Team and Scale) sold as annual subscriptions with a defined seat cap. Plan details, seat limits and pricing are set out on the pricing page at the time of purchase.

Whilst every effort has been made to ensure that descriptions of services correspond to the actual services provided, we are not responsible for minor variations from those descriptions.

All pricing information on the site is correct at the time of publication. We reserve the right to change prices and alter or remove any special offers from time to time. In the event that prices change between an order being placed and us processing payment, the price valid at the time of the order will apply.

We cannot guarantee availability of any plan at all times and cannot confirm availability until your order is confirmed.

Orders and provision of services

No part of this site constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our sole discretion, accept. Our acceptance is indicated by sending you an order confirmation email. A binding contract between AI Expert Academy and you exists only once that email has been sent.

Order confirmations will contain: confirmation of the plan ordered including its main characteristics; fully itemised pricing including applicable taxes; any relevant dates for commencement of access; and account or access credentials.

If we do not accept your order, no payment will be taken. Any sums already paid will be refunded within 14 calendar days.

Payment is processed via Stripe at the time of purchase. Annual subscriptions renew automatically on the anniversary of the original purchase date unless cancelled in accordance with the cancellation section below.

We aim to activate access within one business day of confirmed payment, and in any event within a reasonable period. We will notify you if there is any expected delay at the time you place your order.

AI Expert Academy will use reasonable endeavours to provide the services with reasonable skill and care.

Cancellation, renewal and refunds

Annual subscriptions may be cancelled at any time via your Stripe billing portal or by contacting us at hello@aiexpertacademy.courses. Cancellation takes effect at the end of the current annual billing period; no partial refunds are issued for unused time within a paid period unless otherwise required by applicable law.

If your subscription is not cancelled before the renewal date, it will renew for a further annual period at the then-current price and your payment method on file with Stripe will be charged.

If you are a consumer based within the European Union or United Kingdom, you have a statutory right to a cooling-off period of 14 calendar days beginning on the date your order is confirmed. If you wish to cancel within this period, please contact us at hello@aiexpertacademy.courses. If you have requested that access begin within the cooling-off period, your right to cancel may be affected once the service has been fully performed.

To speak to us about your order, please contact us at hello@aiexpertacademy.courses.

Certificates and accreditation

Certificates of completion for eligible programmes are issued through Maverick Business Academy London. Maverick Business Academy London is an approved centre of Qualifi, a UK Ofqual-regulated awarding organisation. Certificate eligibility, assessment requirements and issue timescales are set out on the relevant course or programme pages.

Privacy and data protection

Use of the site is also governed by our privacy policy at aiexpertacademy.courses/privacy, which is incorporated into these terms and conditions by reference.

All personal information we collect will be collected, used and held in accordance with applicable data protection law. We use your personal information to provide our services, process payment, and (where you have opted in) inform you of new products and services. You may opt out of marketing communications at any time.

We will not pass your personal information to third parties without your express permission, except to the service providers listed in our privacy policy who are engaged to operate the platform.

Disclaimers

We make no warranty or representation that the site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, or that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

No part of this site is intended to constitute advice, and the content of this site should not be relied upon when making any decisions or taking any action.

Whilst we use reasonable endeavours to ensure that the site is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security.

Changes to the site and these terms

We reserve the right to change the site, its content or these terms and conditions at any time. You will be bound by any changes to the terms from the first time you use the site following those changes. Changes required by law will apply automatically to any orders currently pending.

Availability of the site

The site is provided on an "as is" and "as available" basis. We use industry best practices and fault-tolerant cloud infrastructure to provide high uptime. We do not provide refunds for outages. We accept no liability for disruption or non-availability resulting from external causes including ISP equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions.

Limitation of liability

To the maximum extent permitted by law, we accept no liability for any indirect, consequential, special or exemplary loss or damage, whether foreseeable or otherwise, arising from the use of the site or any information contained therein. You should be aware that you use the site and its content at your own risk.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms.

No waiver

In the event that any party to these terms and conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

Third-party rights

Nothing in these terms and conditions shall confer any rights upon any third party. The agreement created by these terms is between you and AI Expert Academy.

Communications

All notices and communications should be sent to us by email at hello@aiexpertacademy.courses. Email notice will be deemed received on the day of sending if received in full on a business day, and on the next business day if sent on a weekend or public holiday.

We may from time to time, if you have opted to receive it, send you information about our products and services. If you do not wish to receive such information, you may unsubscribe at any time using the link in any email we send.

Law and jurisdiction

These terms and conditions and the relationship between you and AI Expert Academy shall be governed by and construed in accordance with the laws of the United Arab Emirates. The parties irrevocably agree that any dispute, claim, difference or controversy arising out of, relating to, or having any connection with this agreement (including any non-contractual dispute, claim, difference or controversy) shall be subject to the exclusive jurisdiction of the DIFC Courts. The parties further agree that any such dispute shall be referred to and finally resolved by the Small Claims Tribunal (SCT) in accordance with its Rules, provided that the dispute falls within the monetary and substantive jurisdiction of the SCT.

Questions

If you have any questions about these terms and conditions, please contact us at hello@aiexpertacademy.courses.